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150nw
Microsoft Windows 10 (32-bit)

Hi im not sure what im doing wrong 

Im Im using 160gsm card stock and it keeps getting jammed I've tried all of my printing settings and it's still not going through im not sure what else to try 

Many thanks jess

1 REPLY 1
HP Recommended

While the spec sheets show support for paper weights up to 22 gsm, the spec sheet also does not show support for card stock. Papers can have similar weights but the manufacturing and intent of the paper can be quite different and the cardstock is typically stiffer than other papers, making it more difficult to feed. The differences are commonly overlooked or not understood.

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