11-26-2019 07:43 PM
When I try to fax from my PC I get a message that it can't access the address book on the printer because the printer is turned off.
From the printer I can copy, fax and scan
From my PC I can print and scan but not fax
I have updated the drivers and software from the HP site and updated the BIOS
I can't find any 3rd party drivers
11-26-2019 08:10 PM
Have you tried the Universal Fax Drivers? Not sure it is compatible with the 1212 but worth a look
11-27-2019 11:50 AM
the HP Universal Fax Driver would not apply, it does not support the HP Laserjet Pro M1210 Series and will only work with supported models as listed below:
From the Control Panel select Uninstall a Program and locate your printer software.
Could you please let me know its listed installation date and version?
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11-27-2019 10:39 PM
The fax installer is 1.3.0, the full upgrade package I used from the HP site is - LJM1130_M1210_FW_Upgrade_Security_signed-20150405.
The firmware is updated to 20150405 on the printer however the Software is dated 20100428