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‎10-04-2019 09:53 AM

HP Recommended
Product: HP laser jet printer MFP M28a
Operating System: Microsoft Windows 7 (32-bit)

When I make on the CD to install the printer, It earns a lot of ritmic noise from the laptop computer that don't stop and nothing happens about the printer

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2019 10:47 AM

HP Recommended

I did the download from 1123.hp.com but the result it wose an alert : "Hp Easy Start 10-0-4029-14 exe isn't a Win32 valid" application

View solution in original post

3 REPLIES 3

‎10-04-2019 10:24 AM

HP Recommended

Possibly a damaged CD or the drive in your computer is bad. Check the disk to make sure there is nothing stuck to the bottom or big scratches. You can always download the install from support.hp.com

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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‎10-04-2019 10:47 AM

HP Recommended

I did the download from 1123.hp.com but the result it wose an alert : "Hp Easy Start 10-0-4029-14 exe isn't a Win32 valid" application

‎10-04-2019 12:12 PM

HP Recommended

Hi,

Download the printer software and drivers directly, instead of using HP Easy Start:

https://ftp.hp.com/pub/softlib/software13/printers/LJ/M28/LJM28-M31_U_Full_WebPack_46.2.2636.exe

 

Be sure not to plug the USB till the onscreen instructions clearly ask to connect it.

 

Shlomi



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