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‎05-04-2026 03:23 PM

HP Recommended

I just installed a new black printer cartridge and the printer displays Protected Printer cartridge and won't let me print.

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1 REPLY 1

‎07-23-2026 09:02 PM

HP Recommended

Hello
Please clean the contacts on the ink cartridge and its slot, and then reinstall the ink cartridge for testing.
If the issue persists, please promptly report the above situation to the ink cartridge dealer.

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