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HP Recommended
MFP M28w
iOS

I need to connect this printer to a different WiFi network and have been unsuccessful at every attempt.  How do I factory reset this printer to go back through the initial setup?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JustNeed2Print

 

To restore the Network settings on your HP LaserJet Pro MFP M28w Printer try these steps

 

Press wireless button over 20 seconds, until wireless LED button, attention LED and power button LED start blinking, then release wireless button. Before restore network setting, click 'X' button or any other button to wake up printer first.

 

After you restore the network settings, connect your printer back to your network and connect it to your iOS device

 

You can try the HP Smart App. Please refer to this Link: https://support.hp.com/in-en/document/c03561640

 

Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@JustNeed2Print

 

To restore the Network settings on your HP LaserJet Pro MFP M28w Printer try these steps

 

Press wireless button over 20 seconds, until wireless LED button, attention LED and power button LED start blinking, then release wireless button. Before restore network setting, click 'X' button or any other button to wake up printer first.

 

After you restore the network settings, connect your printer back to your network and connect it to your iOS device

 

You can try the HP Smart App. Please refer to this Link: https://support.hp.com/in-en/document/c03561640

 

Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Thank you for the info.  This operation worked on resetting the printer.

HP Recommended

@JustNeed2Print

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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