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- HP Community
- Printers
- LaserJet Printing
- IOS Factory Reset - MFP M28W

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12-11-2019 11:44 AM
I need to connect this printer to a different WiFi network and have been unsuccessful at every attempt. How do I factory reset this printer to go back through the initial setup?
Solved! Go to Solution.
Accepted Solutions
12-13-2019 03:41 PM
To restore the Network settings on your HP LaserJet Pro MFP M28w Printer try these steps
Press wireless button over 20 seconds, until wireless LED button, attention LED and power button LED start blinking, then release wireless button. Before restore network setting, click 'X' button or any other button to wake up printer first.
After you restore the network settings, connect your printer back to your network and connect it to your iOS device
You can try the HP Smart App. Please refer to this Link: https://support.hp.com/in-en/document/c03561640
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
12-13-2019 03:41 PM
To restore the Network settings on your HP LaserJet Pro MFP M28w Printer try these steps
Press wireless button over 20 seconds, until wireless LED button, attention LED and power button LED start blinking, then release wireless button. Before restore network setting, click 'X' button or any other button to wake up printer first.
After you restore the network settings, connect your printer back to your network and connect it to your iOS device
You can try the HP Smart App. Please refer to this Link: https://support.hp.com/in-en/document/c03561640
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
12-17-2019 02:10 PM
I'm glad you got this issue sorted out
Do visit our HP Support Community and drop us a message anytime you need help
Thank you
KrazyToad
I Am An HP Employee