Images are printing more red

[Claire26]

1. Printer will not align; I keep getting a message at the bottom of the alignment page that has the following: Important with a triangle and inside of the triangle is an exclamation point. 

2. The second issue that I am having is that images that I print have red eye and are more red and not as natural as they look on the internet. I don't know what's wrong with my printer. 

[Repairatrooper]

Model of printer, driver being used, programs you are printing from? Provide as much detail as possible to get a good answer. 

[Claire26]

The model of my printer is an HP Deskjet 2652

Driver Provider: HP

Drive Version: 43.0.3613.16250

Digital Signer: Microsoft Windows Hardware Compatibility Publisher

I tried to print an image from the internet via  https://en.wikipedia.org/wiki/File:Spotted_hyena_(Crocuta_crocuta).jpg. It was an image of a hyena. The brown spots were redder when the image printed and the hyena had red eyes. 

[Kumar0307]

@Claire26

Welcome to the HP Support Community!

• Have you tried making a color copy on the printer and check the print quality?
• Have you tried with an alternate/new Color ink cartridge?

Perform troubleshooting steps from this document.

Let me know how this goes.

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