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‎03-27-2020 07:00 PM

HP Recommended
Product: laserjet 2420

I have twice put in a new motherboard in my laserjet 2420d to make it a 2420dn.  It worked well, conneted to my computers by only being connected to router, then once it was rebooted a second time, it lost its connectivity to network.  I did the same thing a few years ago with the exact same outcome.   What's going on?  Why does it revert back after working so well?

1 REPLY 1

‎03-27-2020 09:25 PM

HP Recommended

The identity stored on the DC controller overwrites the identity on the formatter. Why not simply install a JetDirect network card in the available EIO slot on the standard formatter?

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