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HP Recommended
MFP M129-M134
Microsoft Windows 7 (64-bit)

I have problems with printer.Windows says that i have got an issue,but when i choose to scan the defects,it says that there are no issue.I have installed all drivers

1 REPLY 1
HP Recommended

Hi @dandy00,

 

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you're getting an error message on your PC related to your printer. 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

 

D you get the error while printing and scanning both? 

Were there any recent changes made? 

Are you able to make a copy? 

 

Let's uninstall and reinstall printer drivers: 

  • Go to Control panel – Programs and feature – Select all the HP Laserjet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, Click Here

 

Keep me posted!

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