Keep getting a message saying "unplug your device from USB cable" when already unplugged

[fluffycats]

I tried to install the printer wireless, but I keep getting a message that says I need to unplug the USB cable that I used to detect the printer. I found a similar problem on the forum but it did not work for me. https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/error-message-remove-USB-device-from-prin...

Got tired of this, I just installed the usb connected version, which makes my printer go offline whenever I unplug my printer so basically I'm not able to use the wireless function at all with the wireless supported model.

Thank you.

[Kumar0307]

@fluffycats, Welcome to the HP Support Community!

Reset the printer settings to default

1. On the printer control panel, press the button.
2. Open the following menus: ● Service ● Restore Defaults 
3. Touch or press the OK button. The printer automatically restarts.

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on MAC

Click here to know how.

Make sure the USB/ethernet cable is not connected to the printer.

Try connecting the printer to the wireless network using WPS method

Refer to the instructions mentioned in this document

To know how to convert USB to wireless, refer to this document

Let me know how this goes.

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