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- HP Community
- Printers
- LaserJet Printing
- Keeps saying low on toner/cartridge and i just replaced it.

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04-20-2020 06:08 PM
I just purchased this printer in February. The 3 rd week of March said low on toner/cartridge. So i Orderd new ink HP laserjet 94A. Installed it. Still saying low on toner/cartridge. I have done everything removed. PLEASE HELP
04-23-2020 05:47 PM
@mattsdugout Here's what I suggest you do:
- Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- NOTE:
- HP recommends connecting the printer power cord directly to the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
Wait until the printer is idle and silent before you proceed.
If the issue persists, upgrade the printer firmware using the steps in this link: click here
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