• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
macOS 10.12 Sierra

I have a 10+ year old HP laser jet 4700 model number q7493a.  We moved and now i cannot connect it to our wireless network to print

2 REPLIES 2
HP Recommended

HP LaserJet 4700 doesn't has WIRELESS function it must be wired.

HP Recommended

Hi.  

When you say you can't connect it to your wireless network, I'm assuming that you mean that you can't print to it from some of your wireless devices (the CLJ 4700 doesn't have standard wireless capabilities).

At your old place, how was the printer hooked up?  Is it hooked up the same way at the new place?  What else might have changed?  New internet provider?  New cable modem?  

Whenever I hear about an issue like this, I immediately become suspicious of an IP address issue.

Let us know, with as much detail as possible, how everything was/is hooked together, and I'm sure we can get you back to printing.

 

Good luck!

Matt

Image Computer Corporation

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.