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‎06-21-2019 01:01 AM

HP Recommended
Product: LASERJET M1005 Printer
Operating System: Microsoft Windows 10 (64-bit)

I have laserjet m1005 printer and It is a good product. Recently I purchased, a new lenovo laptop with windows 64bit, But, I see there is no scanning happening. 

1 REPLY 1

‎06-28-2019 12:50 AM

HP Recommended

Hi,

Have you installed the latest Windows 10 software?

https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe

 

Also, try following the HP Print and Scan Doctor Utility to resolve scan problems:

https://support.hp.com/us-en/topic/printscandoctor-scanning-problems

 

Shlomi



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