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‎07-29-2021 11:57 AM - edited ‎07-30-2021 06:09 AM

HP Recommended
Product: MFP M277dw
Operating System: macOS 10.15 Catalina

This printer is a few years old, always worked really well until recently. 

I kept receiving "HPDM.Framework will damage your computer" error so I used the HP Uninstall to remove and reinstalled the printer. 

When I attempt to print a PDF document, everything works as it should - the icon on the printer bounces up and down, the touch screen on the printer says its printing and then.... I wait. I'm currently waiting over 20 minutes now to print one single page and it's just a nightmare. 

I tried a wired connection thinking maybe the file was too big to go over the wifi network but that didn't make any difference. 

 

In the end, the printer gave an error "Memory Full" and cancelled the job. I've printed this document hundreds of times in the past. The printer is also giving a similar error message that says the file is corrupt.

 

Firmware datecode is 20201119


HELP! 

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