Laser Jet not printing cleanly

[Mamaslis]

Laser Jet printer is not printing cleanly.  Information is faintly repeated about 1/4 down the page.  I have changed the paper and checked the toner levels.  Still getting the same results.  I have not touched the toner cartridge for fear of damaging it further.

[A4Apollo]

Hi! @Mamaslis, Thanks for stopping by the HP Support Forums!

I understand when you print from your printer the printer is printing faded.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Have you tried checking with a different brand paper?

Have you tried checking with a different toner cartridge?

Have you tried printing from a different application? Does the issue persist?

Splendid analysis and remarkable patience shown. It is immensely appreciated.

Print a test page from your printer and check if the issue persists.

Try updating the printer firmware on your printer.

Update the printer firmware using this link. Click Here

Try the steps recommended below.

There is one setting in the driver which you can check. It's called Preserve Layout. Make sure that it is set to Yes. 
 
You can find this setting here: Start>Devices and Printers>Your printer driver>
Right click and go to Printer Preferences>Advanced

If the issue still persists try uninstalling the printer drivers from the root level on your PC and install the full feature printer software.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Update the full feature printer software using this link. Click Here

If the computer and the product are not communicating correctly, restarting the computer, and resetting the product might help.
Press the Power button, or flip the power switch, to turn off the product.
Restart the computer.
Press the Power button, or flip the power switch, to turn on the product, and then wait until the product is idle and silent.
Try again to print.

Also, if the issue persists install the Windows built-in drivers and check if it helps.

Refer this article to know more information about installing Windows built-in drivers.

Refer this article to further troubleshoot print quality issues.

Let me know if this helps!

Have a wonderful day ahead! 🙂

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