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‎06-03-2019 02:38 PM - edited ‎06-04-2019 12:20 AM

HP Recommended

Hello, 
my laser printer has started to stain the sheet on the left side.
This happens even when printing an empty page.
According to your experience, what could be the problem? fuser? photoconductor?
This is an example:

https://drive.google.com/file/d/1Cv8Ha56yn6AcDuU_sOB5SXCPqKYXQ5Q3/view?usp=sharing

Thank you.

2 REPLIES 2

‎06-03-2019 03:20 PM

HP Recommended

Not knowing the model my first guess would be leaking cartridge, second would be a possible HVPS issue.

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‎06-04-2019 03:53 AM

HP Recommended

it is not the fuser because by making a stop-test the defect is already there before entering the fuser - I also see the toner powder in the transfer roller.

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