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HP Recommended

Bought New toners  for HP laser Printer Model MFP 283 3 Coloured from reputable supplier but Printer rejects them as being Cloned /Non Genuine any way to Bypass this problem please

3 REPLIES 3
HP Recommended

Sorry, not reputable if they are not including proper chips. Beyond trying to find a backdated firmware, which you can ask the toner supplier if they have, you are pretty much left to rely on possibly shady 3rd party people claiming to have correct firmware, but be warned, it is possible to embedded malicious code in firmware.

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HP Recommended

Thank you for your reply, the Toner Cartridges were purchased from a well known supplier, I have been in contact with them and they are supposedly finding a solution for me, but as I have had them sitting in reserve for a couple of years there is no chance of a refund of my $382-00 paid out 2 years ago. It has been a troublesome printer anyway, so it looks like I may have to just cop a decent loss and look at another brand.

Thank you for your support.

HP Recommended

Thank you for your reply looks like I will have to buy Genuine Toner Cartridges and hope that fixes it. Really annoyed at the supplier who sent me thew ones I have $382-00 down the drain.

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