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‎12-12-2018 01:48 AM

HP Recommended
Product: LaserJet Pro M 402n or M 401n ..etc
Operating System: Microsoft Windows Server 2016

My network printers are not working with Windows 2016, incase i want to get new printers , how to know which one are compatibale with my Server 2016 64bit.

2 REPLIES 2

‎12-13-2018 10:32 AM

HP Recommended

Hi,

Both of the printers are compatible with Windows Server 2016 using the HP Universal Print Driver.

 

You may download and install HP UPD below::

 

32-Bit:

https://ftp.hp.com/pub/softlib/software13/COL40842/ds-99353-19/upd-pcl6-x32-6.6.5.23510.exe

 

64-Bit:

https://ftp.hp.com/pub/softlib/software13/COL40842/ds-99374-19/upd-pcl6-x64-6.6.5.23510.exe

 

For a USB connection select Plug and Play and then connect the printers, for a network connection select Dynamic Mode which will then allow selecting the required printer.

 

Shlomi



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‎12-17-2018 09:49 AM

HP Recommended

i used the universal drivers but my problem , the printers keep doublicating (prints more than 20 copy of each paper),!!?

 

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