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- HP Community
- Printers
- LaserJet Printing
- LaserJet M521dn - Scanner Error 16

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05-09-2016 01:30 PM
This unit is getting Scanner Error 16, but that error is not listed in the User Guide or the Service Manual. Does anyone have an idea what component might be the culprit?
TIA
Kepps
Solved! Go to Solution.
Accepted Solutions
05-18-2016 12:16 PM
I replaced the ADF Assembly to fix the problem.
05-18-2016 08:48 AM
Scanner Error 16 usually points to the scanner not being able to find it's home location. It can also occur when the flat flexible cable to the scanner becomes loose. You can try to power cycling the unit; however, most likely the unit will need to be serviced.