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‎05-13-2019 02:48 PM - last edited on ‎05-13-2019 02:53 PM by Retired

HP Recommended

I bought a new pc, hp pro 2go i5, 8 G ram, 8 generation, and I have a laser jet printer hp p1005. I tried the best I can but it is not working. What can I do?

2 REPLIES 2

‎05-13-2019 04:34 PM

HP Recommended

Hi Ardojallow,

Please try to download the driver from HP.com  https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1005-printer/240170  should get you close.  Because of the age of the machine and new computer, I am hoping reloading the driver will solve the problem.  You might also load a Universal Print Driver and let it find your printer via IP address.  It can usually then make the connection.  Hope that helps,

Dovid

I am an HP Employee
I work in Laser Jet Printing ((;-)>
The opinions expressed here are my own and not those of HP. Kudos are always appreciated if I have helped you.
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‎05-13-2019 09:21 PM

HP Recommended

Hi,

If you experience further difficulties, do you have a 32-bit or 64-bit OS?

https://support.hp.com/si-en/document/c02002390

 

Additionally, is your operating system display language set to English or any other language?

 

Shlomi



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