• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎08-29-2019 05:11 PM

HP Recommended
Product: HP LaserJet Pro 400
Operating System: Microsoft Windows 10 (64-bit)

Using Windows 10 and iOS iPads which are kept up to date MyLaserJet will not awaken, or will only print first job before "peinter not available" message.

Printer is wired via ethernet CAT 5 network. But in a previous direct connection via USB, this happened.

Most annoying when it will awaken and print first job of a series, or part of that first job before going offline. 

Repaired connection by turning it off and then back on.

1 REPLY 1

‎08-29-2019 05:12 PM

HP Recommended

iOS iPad will frequently awaken it (behind a wired/wireless router) but not always

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.