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- HP Community
- Printers
- LaserJet Printing
- LaserJet Pro 500 color MFP M570 Password reset

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01-15-2018 06:55 AM
I have lost the password for my LaserJet Pro 500 color MFP m570dn printer. How can I reset the password? I found some hints that I have to do a cold reset, but I did not find a way how to do a cold reset that was working for me.
Could you please tell me how to reset a forgotten password?
03-28-2018 10:24 AM
What you can do is do an NVRAM init and it will completely wipe the machine and set everything back to factory settings. Again, you will have to reconfigure the machine after preforming this method.
1. Turn the product off.
2. Touchscreen control panel models: Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn the product on.
3. When the Permanent Storage Init. message appears on the display, release the buttons.
4. When the product has finished the NVRAM initialization, it returns to the Ready state.