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IceTrey
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LaserJet Pro M102w Factory Reset without Password

LaserJet Pro M102w
Microsoft Windows 10 (64-bit)

Hello,

I forgot my admin password from my printer (LaserJet pro M102w)

How can I reset the printer to factory settings??

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LaserJet Pro M102w Factory Reset without Password

@IceTrey 

Welcome to the HP Support Community!

 

Could find this solution here: NVRAM reset instructions 

 

Hope this helps! Keep me posted.
Andreas

 

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!


I'm not an employee of HP, I'm as volunteer here.
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IceTrey
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LaserJet Pro M102w Factory Reset without Password

It doesn't work 😞

I press for 50 seconds the error button, then the green LED flashed. But the password is still there...

Is there another solution?

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LaserJet Pro M102w Factory Reset without Password

Contact direct the support team in your region.

Thanks for understanding!


I'm not an employee of HP, I'm as volunteer here.
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LaserJet Pro M102w Factory Reset without Password

@Andr-1611

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation