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‎06-25-2025 05:40 PM

HP Recommended
Product: HP LaserJet Pro M402n
Operating System: Microsoft Windows 11

My LaserJet Pro M402n does not work since I purchased my new Windows 11 laptop. It looks like it is not supported on this platform.  Any work around that I can do?

2 REPLIES 2

‎06-25-2025 06:33 PM

HP Recommended

Hi @IberiaGram 

Try to install the next driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/COL61842/lj-149275-8/HP_LJ_Pro_M402-M403_PCL6_v3_Modern_Fu...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎06-25-2025 08:07 PM

HP Recommended

Thanks for your answer but I'd already done all that.  Bottom line is my printer is not supported on Windows 11.  I was hoping some computer guru out there would know a work around for that.

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