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LaserJet only prints half a page (vertical part)

HP Recommended
HP Color LaserJet 2550 Printer series
Microsoft Windows 8.1 (64-bit)

Hi,

 

my printer HP 2550l only prints half a page (vertical), see screenshot (only part of left side is printed)

 

half-page.jpg

 

Can someone give me an advice which part of the printer can cause it?

 

Thank you.

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Message 2 of 3
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HP Recommended

It might be that the seconds transfer roller unhooked on one side.This is the spongy roller normally fitted to the rear door of the machine.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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HP Recommended

You need to reindex Carousel Alignment

 

https://www.youtube.com/watch?v=xKwsYipQ0Ag

Shows how to re-index the carousel on an HP LaserJet 2840 AIO. *RAW VIDEO* Sorry for the poor camera work, best I could do on short notice with a BB Torch --...
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