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‎09-03-2019 04:34 PM

HP Recommended
Product: LaserJet M277
Operating System: Microsoft Windows 10 (64-bit)

My LaserJet M277 is printing text as gray instead of black.  The Eco setting is turned off.  Even the test page run form the printer itself has gray text.  Any Suggestions on how to get it to print black text?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2019 04:59 AM

HP Recommended

@Dave_Waling,

 

Welcome to the HP Support Community!

  • Are you able to make a copy in black?
  • From which application/software you are printing?

Meanwhile, I recommend you update the printer firmware following the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c02919168

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-06-2019 04:59 AM

HP Recommended

@Dave_Waling,

 

Welcome to the HP Support Community!

  • Are you able to make a copy in black?
  • From which application/software you are printing?

Meanwhile, I recommend you update the printer firmware following the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c02919168

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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