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‎11-07-2019 07:50 AM

HP Recommended
Product: Laserjet 5200 series
Operating System: Microsoft Windows 10 (64-bit)

Got a 11x17 priter tray for my 5200. It will not automatically pick from that tray, it tells me to use the bypass tray. I can click the button on the printer to choose the tray 3, and then it prints 1 sheet, and I have to do it again for the next.

1 REPLY 1

‎11-07-2019 08:06 AM

HP Recommended

Make sure you have the tray paper  size set on the printer to match paper. Some of this series had manual settings right on the tray that need to be set. Print the configuration page to ensure that the printer is reading paper size correctly. The sensing switches can fail and then the wrong size is detected.

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