Laserjet CM2320fxi not picking up paper in any of the 3 trays

[davidzuts]

Try this:

Open the setup menu, then try hitting left arrow & cancel at same time. You probably won't get any confirmation other then the menu closing out & going back to the home screen but open the menu again & it should have a 2ndary sub menu now available.

Sometimes it takes me a few tries, if you were hitting left arrow & cancel from the home screen it won't do anything. Make sure to push them only once otherwise it may cancel the 2ndary menu out.

[Hero2]

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@davidzuts wrote:

Try this:

Open the setup menu, then try hitting left arrow & cancel at same time. You probably won't get any confirmation other then the menu closing out & going back to the home screen but open the menu again & it should have a 2ndary sub menu now available.

Sometimes it takes me a few tries, if you were hitting left arrow & cancel from the home screen it won't do anything. Make sure to push them only once otherwise it may cancel the 2ndary menu out.

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NOW you're talking! THAT works perfectly. So it was the "Replace the Separation Pad and Rollers" instructions that were incorrect! Now I have changed the rollers and both Tray 2 and 3 seem to be picking up paper without any problems.

Printing a Usage Report shows that the printer has printed a total of 55623 pages! Most of them before I bought the printer.