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HP Recommended
Laserjet M1120 MFP
Microsoft Windows 8 (32-bit)

I have a printer which is stuck on initializing mode. I have followed basic instructions but won't work please help

1 REPLY 1
HP Recommended

@Wilshere,

 

Thank you for posting your query on HP Community,

 

Let's try these steps here: 

 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Next thing, I would suggest here is to update the printer firmware. If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to install the latest firmware update on your printer from our HP support website. Click here to download and install the latest firmware. Once done, restart the computer.

For more details on how to update, please use this link: HP LaserJet - Update the firmware

 

Let me know how it goes for further assistance!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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