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‎08-07-2018 03:52 PM - last edited on ‎08-07-2018 03:56 PM by Retired

HP Recommended

Hello I have a problem with the scaning future. Printing works. I have Laserjet M1120n MFP, connected throght switch to my desktop via LAN. OS is Win 10 SK x64. I have tried to install "HP LJ M1120-hb-pnp-win64-EN" and after copying the content of English directory to Slovak directory I have been able to install it. When I try to add a scaner and choose the HP LJ M1120n MPP version 5.0.1.62157 from 7. dec. 2012 the scanner is not added. When I look at scanners and cameras there is no scanner). When I look at devices and printers, I can see my printer added as LAN printer. Only the scanning function is not working. Can you provide me a walkthrought so I will be able to use my scanner over LAN? Thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2018 10:36 PM

HP Recommended

Hi,

Indeed scanning is supported for such HP Laserjet MFPs with a USB connection only, a Plug and Play solution will not allow network scanning as described below:

https://support.hp.com/us-en/document/c03501661#AbT1

 

Connecting the printer with a USB to your PC will add a scanner, a such is not supported through the network.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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5 REPLIES 5

‎08-07-2018 09:44 PM

HP Recommended

All as I know is M1120 's scanning function is working just under USB connected directly.

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‎08-07-2018 10:15 PM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

I had a similar problem with my printer and installed the HP print and scan doctor program and ran that.This solved the problem for me.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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Was this reply helpful? Yes No

‎08-07-2018 10:36 PM

HP Recommended

Hi,

Indeed scanning is supported for such HP Laserjet MFPs with a USB connection only, a Plug and Play solution will not allow network scanning as described below:

https://support.hp.com/us-en/document/c03501661#AbT1

 

Connecting the printer with a USB to your PC will add a scanner, a such is not supported through the network.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎10-13-2018 08:02 AM - last edited on ‎10-13-2018 09:38 AM by Retired

HP Recommended

@Copier-Pro I would like to install printer HP laserjet M1120 MFP in my laptop however i note that the product has been discountinued. what do i do please?

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‎10-13-2018 09:42 AM

HP Recommended

Check M1120's printer property to see its connected port is what?

I am not sure its port seems to be Dot4-001 if thers's Dot4-001 change anything else to Dot4-001 and see what will happen.

If not, see if it needs to be changed from off line  to on line.

Or change from usb001 to 002,003.......

 

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