Laserjet M507 - Use other tray when empty - HP Support Community

Sorentn · ‎11-24-2020

Hi,

We have newly installed a Laserjet M507 with Tray 1,2 and 3

When we empty Tray 2, it will not continue to print from Tray 3. Both are same format & type

Dialogue on PC says it's printing, but it's not

How can we fix the continous print from Tray 3 if Tray 2 are empty ?

Valsimot · ‎11-24-2020

On your computer is paper source set to the specific tray like tray 2 or to automatic. If you have set on your computer to print from tray 2 change it to automatic.

My profile on LinkedIn

Repairatrooper · ‎11-24-2020

Standard expected operation of this machine is that it if tray 3 and 2 have the same size and type of paper it will feed from tray 3 first and then tray 2. If that is not the case then either tray 3 is faulty or your program is set to print from a specific tray. Check the tray behaviour settings and make sure that print from specified tray option is set to first and not exclusively.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Laserjet M507 - Use other tray when empty

Create an account on the HP Community to personalize your profile and ask a question