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mamajohnson2004
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Laserjet MfP M281fdw not printing

laserjet Pro MFP M281fdw
macOS 10.14 Mojave

My printer kicks on like it is going to print, I see the job in the printing queue, and then it stops and the job is out of the queue.  I  just updated the firmware (no clue what that is- it didn't help) 

 

thank you!

Chrissy 

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Message 2 of 2
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Laserjet MfP M281fdw not printing

@mamajohnson2004

 

I have gone through your Post and would like to help

 

Have you tried printing from different Apps?

 

I suggest you Remove and Re-add the printer using Airprint. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

 

6.) Try to Print

 

Let me know how it goes😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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