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‎09-14-2017 11:55 AM

HP Recommended
Product: Laserjet Pro MFP M125a
Operating System: Microsoft Windows 7 (64-bit)

Hi! My HP LaserJet Pro MFP M125a can print but can't scan and copy

any one can help me??

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2017 01:22 PM

HP Recommended

I would download the latest firmware and drivers for the machine and reinstall the printer for a start.This way i will know that there should not be anything wrong on the drivers for the printer.

Try this might help and i will look out for your post should this not solve the problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

1 REPLY 1

‎09-14-2017 01:22 PM

HP Recommended

I would download the latest firmware and drivers for the machine and reinstall the printer for a start.This way i will know that there should not be anything wrong on the drivers for the printer.

Try this might help and i will look out for your post should this not solve the problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
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