• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎06-20-2026 09:08 AM

HP Recommended

All of a sudden Color LJ ProM452dn won't print with USB Connection. Won't even come up on install list of printer. Tried to download drive and it keeps throwing an error message on 99% download. I've tried everything I can think of - any ideas out there..need it To print asap!

Reply
1 REPLY 1

‎07-15-2026 09:00 PM

HP Recommended

Hello
Please first confirm whether the printer is connected to the computer via USB, and then check if there are any options related to the printer in the "Device Manager" - "Universal Serial Bus Controllers" of the computer.
If the computer can detect the printer normally and generate a dot4/usb type port.
You can test it by installing the system's built-in hp color laserjet 2700 driver as a replacement.
Method: Open "Devices and Printers" on the computer - Add Printer - The printer I need is not listed - Add Manually - Select the correct port (dot4/usb) - Next - Select HP as the manufacturer - Select HP Color Laserjet 2700 as the model - Next - Next - Install until complete.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.