Low Toner error

[Jess_B]

Dear friends of HP

Recently I bought a cartridge for my HP printer (HP Laser MFP 137fnw) due to the "low toner" warning. Then, I proceeded to install the new cartridge, however, the "low toner" warning didn't disappear. I saw a video online that shows how to "reset" the "low toner" issue, (the youtube video instructions are: "at the "low toner" press left/right arrow then "OK" to continue"). After that, I was able to print even though the warning keeps coming time after time. The problem is that I still receive the "low toner" warning every time I turn the printer on, and I have to go through the whole procedure again, in order to print.  I hope you, dear friends, have the solution to this issue.

Sincerely

Jess B

[Echo_Lake]

@Jess_B
Thank you for posting on the HP Support Community.

Let's try these steps to resolve the issue: 

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP laserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

If the issue still continues, install using Using the Windows Built-in Print Driver: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.