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‎10-30-2016 04:06 PM

HP Recommended
Product: M475dn
Operating System: macOS 10.12 Sierra

Some 4 or 5 months ago I began getting Low Black Ink warnings. The printer was relatively new then and came with deficient capacity cartridges, so I thought I better order one.  I also thought that it would be economical to use all the available ink.  As I said, this happened 4 or 5 months ago. I now get a warning in the printer window that the black ink is "very low". My new cartridge is sitting in its box on the floor and I notice no degradation in print quality.

 

Have I discovered that HP is simply trying to sell ink; did I happen to get an overfilled cartridge; or do I just not print enough? Sorry, I lost the page count. Is there any harm in running the laser cartridge to empty?

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2016 06:43 PM

HP Recommended

Hi,

 

Sometimes pull the toner out and gently shake few times the message would go away and you can continue to print until empty.  No harm to use toner to empty state.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎10-30-2016 06:43 PM

HP Recommended

Hi,

 

Sometimes pull the toner out and gently shake few times the message would go away and you can continue to print until empty.  No harm to use toner to empty state.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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