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‎03-24-2019 03:59 PM - last edited on ‎03-24-2019 07:35 PM by Retired

HP Recommended

I also ran the most recent firmware up whcih turned my M102w into a non working 3020. Can you please send those instructions to me as well?

3 people had the same question
1 REPLY 1

‎03-26-2019 04:56 AM

HP Recommended

Hi @Skyweir

 

Welcome to the HP Community.

 

I have sent you a Private Message with the steps to perform a reset on the printer.

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have  a great day!

Asmita
I am an HP Employee

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