M118DW print network summary

[cindloug]

My internet recently changed so I'm trying to reestablish wifi printer settings.

I've exhausted everything and nothing works.

factory reset 

wifi blinks / power blinks

our att internet air doesn't have a wps button 

printed the wireless network test report and network name is not specified but can't add/connect 

tried adding printer thru app and unable to locate the printer.

[VikramTheGreat]

Hi @cindloug,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

You’ve done a lot already: factory reset, printed the Wireless Network Test Report, and tried HP App, but the printer still shows Wi-Fi blinking and Power blinking, and the report says Network Name: Not Specified. This means the printer is not connected to any network yet. Since your AT&T Internet Air router does not have WPS, you’ll need to use manual Wi-Fi setup via the HP app or the Embedded Web Server (EWS). Here’s the fix:

Steps to Reconnect LaserJet MFP M118dw to Wi-Fi (No WPS)

1. Confirm Requirements

• Printer supports 2.4 GHz Wi-Fi only (not 5 GHz).
• Ensure your AT&T router broadcasts 2.4 GHz.
• Place the printer within 6 ft of the router during setup.

2. Restore Network Defaults

• On the printer: 
  • Press and hold the Wireless + Cancel buttons together for 5 seconds.
  • Wireless light will blink → Network settings reset.

3. Connect Using HP App

• Download HP App: HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Open the app → Tap Add Printer.
• If the printer is not found: 
  • Tap Set up a new printer.
  • Follow prompts to connect to your Wi-Fi by entering the SSID and password manually.

4. Alternative: Use Embedded Web Server (EWS)

• Connect the printer via USB cable to your PC temporarily.
• Install the HP app or the Full Driver:
  HP LaserJet MFP M118dw Drivers.
• Open EWS: 
  • Find the printer IP from the HP app or configuration page.
  • Enter IP in browser → Go to Network Settings → Enter Wi-Fi SSID and password.

5. Print Wireless Network Test Report Again

• After setup, print the report: 
  • Setup > Reports > Wireless Network Test.
• Check: 
  • Network Name shows your SSID.
  • Status: Connected.

6. Update Firmware

• Download the latest firmware from HP: HP LaserJet Pro M118dw | HP® Support.
• Firmware updates often fix connectivity bugs.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[VikramTheGreat]

Hi @cindloug,
 

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat