M125nw Scanning Problem

[bilyo]

In Win10, I recently installed the M125nw using the latest drivers downloaded from HP. It prints just fine both wirelessly and connected by USB. However, I can only scan with a USB connection. With a wireless connection, starting HP Scan results in an error message: "The HP LJM125126 Scan was not found". The Scan Doctor tests the scanner and makes the scan head move, but clicking on Test Scan results in the same error message.

Any advice would be appreciated.

[Rainbow23]

Hi @bilyo,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing scanning issues with your HP LaserJet Pro MFP M125nw wherein you get a message that the HP LJM125126 Scan was not found.

This issue could occur Windows Image Acquisition settings are not activated.

Let's go through a few steps that may help to fix this issue.

And here are a few steps in the link: Network Scanner Connection Error (Windows)

Let me know how this works.

You have a good day ahead.

[bilyo]

This morning I re-installed all the Laserjet software and it is now working as it should.

Thanks for your reply.

[Rainbow23]

Hi @bilyo,

You are welcome.

I am happy to know that the issue has resolved.

I also appreciate your time and patience.

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

You have a good day ahead.