M12W wireless disabled

[Koop89]

I have a Laser Jet Pro m12w that will not connect to the wireless network.  I had to reset the printer to factory by holding down the cancel and wireless buttons.  That appeared to be successful until I noticed that it has disabled the 802.11b/g/n wireless status:  diabled.  

Please help me re-enable the wireless.  

[Rainbow23]

Hi @Koop89,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP LaserJet Pro M12w wherein it does not connect to the wireless network.

Let's go through a few steps that may help to fix this issue.

I suggest that you restore the printer to its factory defaults and then set up the printer on the wireless network.

Steps to Restore the Printer To Factory-Set Defaults:

i. Press and hold the Cancel button until the Ready light begins blinking.

ii. Release the Cancel button.

Note: Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It
will not reset the page count, tray size, or language. It deletes any pages that are stored in the memory.

Now I suggest that you follow the steps in the link set up the unit on the Wi-Fi network: Wireless Printer Setup (Windows)

Let me know how this works.

You have a good day ahead.