M209DW

[Tdang]

M209DW solid amber light, I button illuminates, a problem has occurred and you will not be able to print. Check all doors but it did not work

[Jerry_57]

Hi @Tdang,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that a solid amber light on the bar means the printer needs attention. If checking the doors did not fix it, HP guidance says to also check these likely causes:
 

• Paper issue: If the Paper light blinks, the printer may be out of paper, the paper may not be loaded properly, or there may be a paper jam. Load paper correctly or clear any jam, then press Resume.
   
• Cartridge issue: If the Cartridge light blinks, the toner cartridge may be very low, or there may be a cartridge error, such as an incompatible, unauthorised, or protected cartridge. Reinstall or replace the toner cartridge.
   
• General printer problem: If the amber light is flashing fast, HP says to turn the printer off, wait 30 seconds, and turn it back on. 
   
• You can also print an Information Report by pressing the Information button to check the current printer status and errors.
   

I hope this will help.

 

Take care and have a good day.