M281 will print test page but nothing else...Windows Pro 8.1

[JimDeff]

I've been on hold for Tech Support for 3 days....this is critical. Printer will print a test page from computer(wireless), but will not print from any other program. Outlook, Word, Adobe are all affected. When it tries to print from Chrome, print page will pop up and before preview can load all the way, both Chrome and the print page will close. Quickbooks won't print anything, including pay checks/bill payment checks. It shows the following error message "There is a problem connecting to your currently selected printer, 'HP ColorLaserJet MFP M291 PCL-6 (4) on xxxxxxxxxx' (printer address deleted by me), you may need to change the port assignment from the windows printer settings or reinstall printer driver software." I get similar error messages from Outlook. I have deleted and reinstalled the printer driver. I have stopped and started the printer spooler. The printer queue is empty. HP Print and Scan Doctor says ,"Port Match issue fixed" It also says it updated the driver.

[Apone]

go into your devices and printers, right click the printer and select printer properties.  navigate to the ports tab and check what port the printer is listed under.  make sure its not saying something like WSD as sometimes windows changed the config to this and causes problems. 

[AmeetS]

I just had the exact same issue with Windows 10 and downloading an update from Windows solved the problem. Not sure if they also released an update for Windows 8.1.