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‎12-19-2017 05:07 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M477 series
Operating System: Microsoft Windows 10 (64-bit)

I have two M477 printers.  They had been printing normal and very fast, but then BOTH started hesitating between each page.  I checked for updates one of the printers and none found.  I did a hard boot, including unplugging it.  I have not done a complete reset to factory settings.  Trying to avoid that, if possible.  Any other ideas to try???    

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2017 10:47 AM

HP Recommended

Just un install the drivers and re install the drivers.I had this before that the driver  can influence the speed of the printing.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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View solution in original post

2 REPLIES 2

‎12-21-2017 10:47 AM

HP Recommended

Just un install the drivers and re install the drivers.I had this before that the driver  can influence the speed of the printing.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

‎12-21-2017 06:22 PM

HP Recommended

I went to printer properties and installed newest drivers listed (didn't uninstall first) and it seemed to correct the issue!!!!!!!  Thanks so much for your help!!!!!

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