M480- Can't find my printer, nor can get it connect to Wifi

[Audreyccc]

I just purchased a Color Laser Jet Enterprise MFP M480f.

However, my HP Smart couldn't find it. Nor can I get it connect to Wifi. 

Does it have a wireless capability? If not, what can I do to get it connect to Wifi wirelessly? Or get it connect to my laptop?

[70007]

Hello Audreyccc,

Thank you for posting your concern,

The HP Color LaserJet Enterprise MFP M480f does not natively support wireless connectivity out of the box. However, you can enable wireless capabilities by using additional hardware accessories. Specifically, the HP Jetdirect 3100w accessory enables Wi-Fi, BLE, NFC, and proximity badge reading, which can allow the printer to connect wirelessly.

Here are the steps you can consider to address the connectivity issue with your M480f:

1. Purchase and Install the HP Jetdirect 3100w Accessory:

   • This accessory can be installed on the printer to enable wireless connectivity features. It provides options for Wi-Fi Direct, which allows for a direct wireless connection from your mobile devices to the printer without connecting to a Wi-Fi network.

2. Connecting to Your Laptop via USB or Ethernet:

   • If you prefer a wired connection, connect your M480f to your laptop using a USB cable or to your network with an Ethernet cable. This can facilitate printing from your laptop to the printer.

3. Use HP Smart Features:

   • After establishing either a wired or wireless connection (with the accessory), you can set up and manage the printer using the HP Smart app, which provides additional functionalities such as scanning and managing print jobs from your laptop or mobile devices.

By following these steps, you can enable wireless capabilities for your HP Color LaserJet Enterprise MFP M480f and connect it to your laptop.