cancel
Showing results for 
Search instead for 
Did you mean: 
Thomasprager
New member
5 3 0 0
Message 1 of 9
176
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

Laserjet M501dn
Microsoft Windows 10 (64-bit)

The new printer takes 30 seconds or longer to print each page requested. As soon as I hit print I can here the printer startup so I know it got the print job but it will not stat printing for up to a few minutes. I checked all the settings and it's not trying to store the job. I need this to print faster. Please help.

8 REPLIES 8
Level 11
Level 11
3,549 3,535 351 738
Message 2 of 9
156
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

which driver do you have loaded? If you used plug and play Windows will install a Microsoft driver and the performance is poor with Microsoft v4 or class drivers. HP drivers offer much better performance . How are you connecting to the printer?  Just because the printer starts does not mean it has received the complete print job. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Thomasprager
New member
5 3 0 0
Message 3 of 9
149
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

HP LaserJet Pro M501 Printer series PCL-6 v4 Full Software and Drivers. Networked with a static ip.

Reply
0 Kudos
tonerspills
Level 7
644 635 50 109
Message 4 of 9
147
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

what file type are you trying to print and from what program? Does it do it on every job regardless of the file type or application?

 

Is there a desktop switch in the loop? Does the network cable go straight from the wall to the printer or via a multiport switch? You can try changing the auto negotiate or duplex setting from auto to the max speed available should be in the network / advanced tab using the web interface.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
Thomasprager
New member
5 3 0 0
Message 5 of 9
138
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

It doesn't mater what file type or if it comes from a local program like word or one of our online remote programs. They all take a long time. The printer cable goes into a 24 port POE switch in a non POE port. That switch is hook into our Cisco router.  

Reply
0 Kudos
tonerspills
Level 7
644 635 50 109
Message 6 of 9
132
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

Apologies, but I don't have a 501 in the office to verify exactly where the settings are. From the printer control panel on a M402, you go to Network setup / link speed / and change that from "Automatic" to 1000TX full or half- I've seen that "auto" setting slow printers down or cause a drop in communication when 100mb  El cheapo brand switches are in use. The M402 doesn't have a setting in my EWS to change that setting in the network tab under advanced, but on some printers it is there- you just have to hunt around for it. It has to be done from the printer control panel on some printers and may require a power cycle on the printer to get the benefit of the speed change.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
Thomasprager
New member
5 3 0 0
Message 7 of 9
118
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

I can access all that in the web browser by using the printer static IP address, I checked it and I had already set it to 1000tx with no change. Good idea, as I have been trying all I can think of and not found the correct thing yet. I came here for fresh ideas and i'm thankful for the help. Keep them coming.

Reply
0 Kudos
tonerspills
Level 7
644 635 50 109
Message 8 of 9
114
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

how up to date is the operating system? There were several issues with win 10 a few updates back and it wreaking havoc with the print spooler. You may want to try to uninstall and reinstall the driver. Maybe the UPD postscript driver might work better. I had a customer have similar issues trying to print converted tif images. Long delays between prints. Running the latest win 10 updates and reinstalling the driver via the old school control panel versus the printers and scanners option resolved their issue.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
Reply
0 Kudos
Level 11
Level 11
3,549 3,535 351 738
Message 9 of 9
56
Flag Post
HP Recommended

M501dn printer take 30 to 60 seconds to print each page

Double check for a duplicate IP address (happens to the best of us) and I also suggest that you might find better performance using the HP UPD driver. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation