02-11-2020 07:43 AM
Our sales force sold a customer 2 M806DNs, and the customer had a need for a 3rd unit later. The 3rd unit needed the paper deck option, so it looks like the vendor shipped us the 806x+. The customer requires the encrypted HDD feature on their devices. Is there and optional kit and firmware we can purchase to add the encrypted HDD to the 806DNs? Thanks
02-11-2020 08:18 AM
Hp does not list that as an accessory, however, I would pull the formatter and if there is a physical connection for a SATA drive it would likely work fine. You would need to source either a Seagate or Toshiba SED drive to get encryption. You can install any SATA drive to get job storage space without the encryption.
02-11-2020 09:16 AM
Thanks! I did finally find the very small footnote stating that feature wasn't available for the base DN model. Probably going to be a firmware conflict somewhere as well. The customer has to see on the config page that the drive is encrypted. Guess sales will be ordering a couple of replacement units.