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gweniowa
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MAC Catalina OS Issues with HP MFP

HP LaserJet 1536dnf MFP
macOS 10.15 Catalina

Following the downloading of MAC Catalina, HP Easy Scan stopped functioning.  Also, the HP MFP must be re-booted before any file can be printed.  Need advise on how to fix.

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Tulserg
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MAC Catalina OS Issues with HP MFP

Following the downloading of MAC Catalina, HP Easy Scan stopped functioning. Need advise on how to fix.

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MAC Catalina OS Issues with HP MFP

Hi @gweniowa, @Tulserg

Welcome to the HP Support Community. I'd be happy to assist you.

 

HP Easy Scan is not yet compatible with macOS 10.15 Catalina. We're actively working to restore complete functionality. I suggest using HP Smart app or Apple Image capture to scan from your MAC. Kindly refer to this document to know how. 

 

Refer to this document for more info on HP Easy Scan.

 

@gweniowa, As you are facing issues with printing, how is the printer connected to the MAC?

Check the connectivity between these devices.

 

Make sure both the devices are updated.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click here to know how.

 

Hope this helps! Keep me posted for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation