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‎01-17-2018 11:20 AM

HP Recommended
Product: HP Laserjet P4515n

I have replaced the Maintenance Kit as per the printers request.

After the kit was replaced the directions told me to print a Configuration Page and verify that the PAGES SINCE LAST MAINTENANCE IS "ZERO".

My Configuration Page shows - Pages Since Last Maintenance is 225,000

I did re-do the entire Maintenance Kit Install with the same result.

How do I get the printer to acknowledge the New Maintenance Kit Installation?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-18-2018 01:17 PM

HP Recommended

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/laserjet...reset-maintenance/.../7369..

i found this link for you.There is some answers on the forum available.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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View solution in original post

3 REPLIES 3

‎01-18-2018 01:17 PM

HP Recommended

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/laserjet...reset-maintenance/.../7369..

i found this link for you.There is some answers on the forum available.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

‎01-18-2018 03:19 PM

HP Recommended

Thanks for your reply...

Unfortunately when I click on the link it says page not found.

Do you have any suggestions on how to open it?

Thank you!

‎01-19-2018 08:27 AM

HP Recommended

Thank you very much for the information...

Problem solved.... KUDO's to you... Your Awesome...

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.