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‎03-07-2019 11:19 AM

HP Recommended
Product: MF 281
Operating System: macOS 10.13 High Sierra

My Scan to Desktop Icon does not offer the option of Scan to Email.

4 REPLIES 4

‎03-07-2019 12:00 PM

HP Recommended

Hi,

Is the printer connected with a USB or through the network?

 

Direct scanning to Email should be done directly from the printer, by selecting Scan > Email on the printer screen, after setting the feature up.

 

Please clarify the connection method and how exactly you are trying to scan to email.

 

Shlomi



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‎03-07-2019 01:35 PM

HP Recommended

Thanks - I just thought there was a way to start the operation from the Computer screen. 

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‎03-07-2019 02:32 PM

HP Recommended

It is connected using WIFI. Mac High Sierra HP MF281

 

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‎03-08-2019 04:15 AM

HP Recommended

It might be possible from a computer, depends on your configuration.

 

What application are you scanning from? e.g. HP Easy Start, Apple Image Capture, from Printers & Scanners?

 

Do you have any mail client installed and configured on your Mac? (Such as Apple Mail, Microsoft Outlook, etc.) or do you access your email via your web browser?



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