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HP Recommended
Color Laser Jet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

I was using my printer when it lost power and would not turn back on. I checked all the plugs, I even went as far as to take it to OfficeMax/Depot and plug it in there, nothing the power light in front doesn’t even light up. My HP warranty is expired, but I have a secondary warranty, I just need to know from HP, if this is worth fixing or asking for reimbursement through my warranty company; only thing is, I need HP to provide me with documentation stating that it is not worth fixing if that’s the case. This is a total bummer, I really liked this printer!

2 REPLIES 2
HP Recommended

@Devildawg

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

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Have a great day!


I am an HP Employee

HP Recommended

Thank you for taking the time to read and reply to my issue/problem. I absolutely love this printer, as it is my first color laser. What is odd is that I just got finished printing a document when the printer went dead, nobody touched it, or anything. I use the printer as an “Air printer” in my house, so we print from a multitude of devices, but I am still scratching my head as to why or how it went dead without any event to cause it to go dead.

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